Delivery & Returns

Shipping And Handling

Our standard UK delivery charge is £1.99. Orders of £25.00 or more will be delivered free of charge. A signature may be required for our deliveries.

Providing your items are in stock we will aim to deliver your order within 5 working days - we will let you know if there are any delays.

Currently all orders are processed using Royal Mail First Class service.

If you require a fast, or specialised UK delivery service, please get in touch and we will give you a quote and talk through options.

Overseas Delivery Charges

We do not currently offer delivery outside the UK. If you have a specific request for a shipment outside the UK please get in touch via the contact details above.

Please note: our products are sold in Pounds Sterling (£) on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local leglisation and customers are advised to check these details themselves before placing the order. Squirrelbandit is not responsible for any of these charges.

No-One at Home?

If there is no one at your delivery address when your order is delivered the postman or courier will leave a card with the contact details how to retrieve your parcel.

Delivery Schedule

Items are made to order. We will normally send your order to you in 5 working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.